bd93's Privacy Policy
This policy explains in detail how your personal information is collected, what purposes it is used for, and how it is kept secure on the bd93 platform.
Introduction & Purpose
bd93 places the highest priority on protecting user privacy. This Privacy Policy ("Policy") explains what information we collect, how we store it, and for what purposes we process it when you use bd93's website, applications, and related services ("Platform").
This Policy is an integral part of bd93's Terms and Conditions. By using our Platform, you are considered to have given your consent to the terms described in this Policy. We reserve the right to update this Policy at any time, and you will be notified by your registered email for any major changes.
If you have any questions about anything described in this Policy, please contact us at: [email protected]
Information We Collect
bd93 collects information in the categories described below to improve your platform experience and ensure a safe environment.
Personal Identity Information
When you create an account or use services on bd93, the following information may be collected:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- ID document details (for verification when required)
Financial Transaction Information
To process financial transactions securely, we collect:
- Deposit and withdrawal history
- Payment methods used (bKash, Nagad, Rocket, Upay, bank details)
- Transaction amounts and timestamps
- Wallet number or partial bank account details
Full payment card numbers or bank passwords are never stored.
Technical & Device Information
Information collected automatically to ensure platform security and performance:
- IP address
- Browser type and version
- Operating system information
- Device identifier (device ID)
- Session duration and page visit information
Gaming Activity Information
Information collected to monitor and improve your gaming experience:
- Game play history
- Bet amounts and outcomes
- Bonus usage and wagering progress
- Gaming session duration
- Preferred game categories
Purpose of Data Use
bd93 uses collected information only for the legitimate purposes described below. We do not sell or rent your information to third parties.
3.1 Account Management & Verification
Information is used to create, manage, and secure your account, verify identity, and prevent fraud. Confirming age verification (21+ years) is one of our primary responsibilities.
3.2 Financial Transaction Processing
Relevant information is used to complete deposits, withdrawals, and other financial activities smoothly. All transactions are secured with SSL encryption technology.
3.3 Customer Support
Our 24/7 live chat and email support team may access necessary account information to assist you. This access is fully secured and logged.
3.4 Platform Improvement
User behaviour is analysed to continuously improve platform functionality, game experience, and usability. Personal identity is kept anonymous in this analysis.
3.5 Responsible Gaming
Gaming activity data is monitored to identify unusual patterns, and responsible gaming support is provided when needed.
3.6 Legal Compliance
There is an obligation to retain and provide information in accordance with applicable laws, regulatory guidelines, and court orders. In such cases, we provide only the minimum information required.
Cookies & Tracking Technology
The bd93 platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser or device.
4.1 Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, perform security checks, and save language preferences. These cookies cannot be disabled.
4.2 Functional Cookies
These cookies are used to remember your preferences and settings. This includes theme preferences, game history, and information for delivering a personalised experience.
4.3 Analytics Cookies
Anonymous analytics data is collected to understand how users interact with the platform. This information is analysed in aggregate and is not linked to individuals.
You can control or delete cookies from your browser settings. However, disabling certain cookies may affect platform functionality.
Data Sharing with Third Parties
bd93 does not sell your personal information. However, information may be shared with trusted partners in limited circumstances to operate the service.
5.1 Payment Processing Partners
Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions. These partners adhere to strict data protection standards and use information solely for specific transaction purposes.
5.2 Technology Service Providers
We work with cloud hosting, cybersecurity, and game software providers to operate the platform. These organisations are contractually bound to data protection obligations.
5.3 Legal Authorities
Information may be disclosed to authorities pursuant to court orders, legitimate requests from investigative agencies, or legal requirements. In such cases, we provide only the specific information required and make every effort to notify you where possible.
5.4 Corporate Changes
In the event of a business merger, acquisition, or asset transfer, user information may be transferred. You will be appropriately notified before any such change.
Data Security Measures
Encryption
All data transmissions are secured using SSL/TLS encryption technology. Stored sensitive data is kept using industry-standard encryption.
Access Control
Only authorised personnel may access user data for specific reasons. All access is logged and regularly audited.
Regular Audits
Security measures are regularly tested and updated. Periodic security audits are conducted to identify potential vulnerabilities.
While we take every security measure, no digital system is 100% secure. Keep your account password confidential and report any suspicious activity immediately to [email protected].
Data Retention Period
bd93 does not retain your information beyond what is necessary. Retention periods are determined according to the following policy:
7.1 Active Account Data
Your profile, transaction history, and gaming records are retained for as long as your account remains active. This information is necessary for service delivery and dispute resolution.
7.2 Retention After Account Closure
Even after an account is closed or deactivated, information may be retained for a defined period to meet legal requirements, prevent fraud, and handle potential legal claims.
7.3 Technical Logs
Server logs, cybersecurity logs, and system records are retained for a limited period for security purposes and then deleted automatically.
7.4 Data Deletion Requests
You may request deletion of your data; however, due to legal obligations, some data may not be deletable before a defined period has elapsed. Contact [email protected] to make a request.
Your Rights & Choices
As a bd93 user, you have the following rights regarding your own information.
Right to Access
You may request to know what information we hold about you. After verification, we will provide you with a copy within a reasonable time.
Right to Correction
If any of your information is incorrect or incomplete, you may request a correction. Most information can be updated directly in your account settings.
Right to Restrict Processing
In certain circumstances, you may request that processing of your information be restricted. However, this may affect your ability to receive services.
Right to Deletion
In certain circumstances, you may request deletion of your information ("right to be forgotten"). Where there is no legal obligation to retain it, we will fulfil the request within a reasonable time.
To exercise any right, email [email protected]. We provide 24/7 support and are ready to respond to your queries in both Bengali and English.
Protection of Minors
bd93 strictly prohibits use of the platform by anyone under 21 years of age. We do not knowingly collect any personal information from minors.
Age is verified during the registration process. If we become aware that someone under 21 has created an account, that account will be closed immediately and all collected information will be deleted.
If you believe that a minor has provided information on our platform, please notify us at [email protected].
Policy Changes & Updates
bd93 periodically reviews and updates this Privacy Policy. The Policy may change due to expansion of services, adoption of new technology, or legal changes.
10.1 Notice of Changes
For significant changes, a notification will be sent to your registered email and a special notice will be displayed on the platform. Separate notifications may not be provided for minor edits and spelling corrections.
10.2 Continued Use After Changes
Continuing to use the platform after an updated Policy is published will be considered acceptance of the new Policy. If you do not agree to the changes, you may request closure of your account.
10.3 Latest Version
The latest version of the Privacy Policy will always be available on this page. Older versions may be provided upon request.
Privacy Contact
If you have any questions, concerns, or complaints about this Privacy Policy, please contact the bd93 support team.
Email: [email protected]
Live Chat: Available 24/7 in Bengali and English
All privacy-related requests are taken seriously. Our team will get back to you as soon as possible.
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